Configure a Receipt Logo

Use these steps to configure a receipt logo. Single-site organizations and multi-site organizations that use the same receipt logo for all sites, only need to configure a default receipt logo. Multi-site organizations with sites that use different receipt logos, can configure site-specific receipt logos for those sites that use a different receipt logo.

Receipt Logo Specifications

  • File Type: Receipt logos must be a JPEG, JPG, or PNG file.
  • File Size: Receipt logo files should be 150 KB or less. Important: Sites that use tablet terminals should use smaller file sizes (25 KB, for example) for optimal performance over WiFi networks.
  • Image Size: Images can be any size; as they automatically scale to fit when printed. However, large images aren't generally suitable for receipt logo use. For best results, the image width should be 1024 pixels or less.
  • Color: Receipt logo images can be black and white, grayscale, or color (color will print as grayscale).
  • Transparency: Transparent formatting in PNG images will print the entire logo area dark. To prevent this, edit the image, and fill all transparent formatting with white color before uploading it. Note: JPEG and JPG don't support transparent formatting so this isn't an issue for those file types.
  • Aspect Ratio: The receipt logo upload dialog provides a cropping tool to crop the image to any aspect ratio before uploading it.

Configure Default Receipt Logo

This is the only receipt logo configuration required for a single-site organization, or a multi-site organization that uses the same receipt logo for all of its sites. If a specific site within a multi-site organization needs to use a different logo, configure a default logo for all sites and then use the steps in the next section to configure a site-specific receipt logo.

  1. Open Patheon Portal.
  2. Select Configuration.
  3. Select Customization. The Receipts panel opens.

  1. Navigate to the bottom of the panel.

  1. Select ADD IMAGE. An Open file selection dialog opens.

  1. Browse to the image file and select it. The file's name appears in the File name field.
  2. Select Open. The Open dialog closes and a preview of the image appears in a Crop Your Image dialog.

  1. Adjust the image's dimensions with the provided cropping tool.
  2. Select Crop. The image is cropped, the Crop Your Image dialog closes, and the Customization panel is displayed with a thumbnail of the cropped image.
  3. Select Save. The changes are saved.

Configure Site-Specific Receipt Logo

Use these steps to configure a different receipt logo (than the default receipt logo) for a site that belongs to a multi-site organization.

  1. Open Patheon Portal.
  2. Select Configuration.
  3. Select Sites. The Sites panel opens.

  1. In the sites list, select the Name of the site that requires a different receipt logo. The Site Overview panel opens.

  1. Select the edit icon () in the top right corner. The Site Details panel appears.

  1. Navigate to the Receipt Header Image section.

  1. Select the edit icon (). An Open file selection dialog opens.

  1. Browse to the image file and select it. The file's name appears in the File name field.
  2. Select Open. The Open dialog closes and a preview of the image appears in a Crop Your Image dialog.

  1. Adjust the image's dimensions with the provided cropping tool.
  2. Select CROP. The image is cropped, the Crop Your Image dialog closes, and a thumbnail of the cropped image is displayed under the Receipt Header Image section.
  3. Select Save. The changes are saved.