Change Kiosk Terminal RFID Scan Duration

Use the following steps to change a kiosk terminal RFID scan duration. The scan duration controls how long the RFID reader is on after a vehicle is detected. Adjusting this setting can help reduce cross-reads.

Note: The scan duration can similarly be changed from the Hardware panel on cashier terminals that have an RFID reader.

Available Values

Available values are from 0 to 90. Use the following example settings as a guide when adjusting the duration.

  • 0: Disable the duration timeout. The RFID reader will scan as soon as a vehicle is detected and remain on until it receives a valid RFID tag. This can increase the potential for cross-reads, but decrease the potential for the reader to not activate.
  • 5: This is the default setting. The RFID reader will scan for 5 seconds after a vehicle is detected.
  • 90: This is the longest duration timeout. The RFID reader will scan for 90 seconds after a vehicle is detected. This can decrease the potential for cross-reads, but increase the potential for the reader to not activate.

Steps

  1. Open the kiosk staff screen.
  2. Select Diagnostics. The Diagnostics panel opens.

  1. Select RFID Reader. The RFID Reader diagnostics panel opens.

  1. Select Duration (sec). A Duration dialog opens.

  1. Enter a value, 0-90.
  2. Select Save. The value is saved and the dialog closes.