Configure Receipt Printing Options

Use these steps to configure receipt printing. Specifically, receipts can be configured to print only a customer receipt (1 receipt), or a customer receipt and a merchant receipt (2 receipts). Individual configuration settings are available for cashier terminal plan sales, cashier terminal non-plan sales, kiosk terminal plan sales, kiosk terminal non-plan sales, and on-demand receipts.

1. Log In to Patheon Portal.
2. Select configuration. 
3. Select Customization.
4. Select Receipts. The receipts panel opens.

1. Navigate to the POS section.
2. In Plan Purchases*, select Print only customer's receipt or Print customer and merchant receipts.

1. In All other transactions*, select Print only customer's receipt or Print customer and merchant receipts.
2. Navigate to the Kiosk section.
3. In Plan Purchases*, select Print only customer's receipt or Print customer and merchant receipts.
4. In All other transactions*, select Print only customer's receipt or Print customer and merchant receipts.
5. Select Print receipts for failed payments to print receipts for failed payment card transactions (a declined payment card or the customer removes their payment card before it's submitted for processing). Don't select this setting to disable receipt printing for these situations.
6. In On-demand receipts*, select Print customer and merchant receipts or Print only customer's receipt.

1. Select Save.