Cancel Deferred Plan Change

Use these steps to cancel a deferred plan change on Patheon Portal.

Log in to Patheon Portal.
Select Configuration.

Select Customers. The Customers panel opens.

Locate the customer that needs to cancel the plan transfer.
Select the customer's name. The customer details panel opens.
Navigate to the plans section.

Select desired plan.
Select edit. The Plan Details panel opens.

Select cancel plan transfer.