Disable Customer Wash Subscription Changes from EWA

Use these steps to disable the ability for active wash subscription members to upgrade or downgrade their plan from the EWA customer app.

1. Log in to Patheon Portal.
2. Select Configuration.

1. Select Customization. The Customization panel opens.
2. Select E-commerce. The E-Commerce panel opens.

1. Navigate to the Plan Management section.
2. Select Allow changing plan through app. The check mark is removed.
3. Select Save. Active wash subscription members can now no longer upgrade or downgrade their plan from the EWA customer app.