Reload a Recurring Wash Subscription from Portal

Use these steps to manually reload a customer's TBAR wash plan with a Reloading status, from Patheon Portal.

1. Log In to Patheon Portal.
2. Select configuration.
3. Select Customers. The customers panel opens.
4. Locate the wash subscription customer with a Reloading status.
5. Select the customer's name. The customer details panel opens. 
6. Navigate to the plans section.
7. Select reload for the subscription that is being renewed. The Confirm plan reload dialog opens.
8. Select add to order. The order confirmation panel opens.
9. Select the payment card to which the sale should be processed.
10. Select pay now. The sale is tendered to the selected payment card.