Customers

The Customers panel is where cashier staff can view and edit customer and house account information. 

The Customers panel contains an Individuals tab and a House Accounts tab.


Individuals

The Individuals tab allows the cashier to view and edit information related to existing customers, as well as a function to add new customers.

ADD NEW CUSTOMER

Use the Add New Customer function to create and configure a new customer profile.

Search

Use the search tool to find a customer based on Customer Name, Phone Number, License Plate, or last 4 digits of Credit Card. To view all customers after a search, clear this field.

Parameter

The search tool includes a parameter. The default parameter, All, searches Name, Phone, and License Plate; select Name, Phone, or License Plate to restrict search to that parameter.

Advanced Filter

The Advanced filter provides the ability to narrow the list of customers by segment.

Search Results

Search results display dynamically after a term is entered; users don't need to select Enter to submit the search.

If no customers match the search term(s), "0 total" and "No data to display" are displayed. Clear the search field to display all customers.

List

Customer Name

The customer's first name and last name, formatted as a link. Select a customer name to view the Customer Details panel for the customer.

Phone Number

The customer's phone number.

Segment

The segment to which the customer belongs.

License Plate

The license plate recorded for each vehicle assigned to the customer's profile.

RFID Number

The RFID number recorded for each vehicle assigned to a plan for the customer.

Credit Card

The credit card number associated with that customer's account. Only the last 4 digits are visible.


House Accounts

The House Accounts tab allows the cashier to view and edit information related to existing house accounts.

Search

Use the search tool to find a house account based on Account name, or Account ID. To view all house accounts after a search, clear this field.

Parameter

The search tool includes a parameter. The default parameter, All, searches Account name and Account ID.; select Account name or Account ID to restrict search to that parameter.

Search Results

Search results display dynamically after a term is entered; users don't need to select Enter to submit the search.

If no house accounts match the search term(s), "0 total" and "No data to display" are displayed. Clear the search field to display all house accounts.

List

Account Name

The name of the house account. 

Account ID

The ID number recorded for the house account.


072022