Void a Discounted Sale

Use these steps to void a discounted sale on a cashier terminal. For steps on how to apply a discount to a sale, refer to Apply a Discount to a Sale. 

1. Log In to Cashier Application.
2. Select Select Sales History. The Sales History panel opens.
3. Search for a sale using part or all of the sale ID or customer name assigned to it. For example, a search for 3 would includes sales with sale IDs of 000102212000003, 300102212000000, and 0003022120000000.
4. Select Sale Id or Customer Name from the drop-down next to the search bar to narrow the results.
5. Select a sale's edit () icon. The Sale ID panel opens.
6. Select Select All. The wash is selected. 
7. Select void. The Void Item(s) dialog opens. 
8. Select void. The Refund dialog opens. 
9. Select close. The sale id panel opens.