Patheon R48 Release Notes

Patheon release 48 includes the following enhancements:

  • Sites can now configure receipt printing options for plan sales and non-plan sales at cashier terminals and kiosk terminals. Sites can use this to help reduce receipt paper use.
  • Sites can now configure and assign discounts for house accounts. Sites can use this increase house account usage and revenue by offering incentives.
  • House account configuration now includes the ability to configure additional products that a house account member can include in a sale, as well as whether it can be tendered by the house account or must be tendered separate from the house account. Sites can use this to help increase sales and revenue from house account members.
  • The New Plan Member customer discount condition can now be configured for 0 days since the customer's last active plan. Sites can use this configuration to help reduce churn by allowing customers who cancel a plan to immediately re-enroll in a new plan and receive a new plan member discount.
  • Sites can now configure complimentary physical gift cards in Patheon Portal. Sites can then activate one, assign a value, and issue it from Patheon Portal to reward a customer or to help resolve a customer service issue.
  • The cashier terminal's Wash Queue panel now includes the ability to apply retracts to a vehicle. Sites can use this to more efficiently manage vehicles in the wash queue from a cashier terminal.
  • The cashier terminal's hardware panel now includes the ability to enable or disable the auto send function. Sites can use this to more efficiently manage the wash queue from a cashier terminal.
  • General bug fixes.

Specifications

Specification

Value

Name

R48

Release Type

Full

Version

1.49.x

Availability

Release updates are deployed on a rolling schedule, first to an organization's cloud configuration, followed by each site's local configuration, based on time zone.

Eastern Time + Mountain Time

Availability Type

Date

Cloud

110924

Site

111024

Central Time + Pacific Time

Availability Type

Date

Cloud

110924

Site

111124

Enhancements

Discounts

Sites can now enter a value of '0' for days passed since customer's last active plan for the New Plan Member customer discount condition

  • The New Plan Member discount condition (available for Coupon and Automatic customer discounts) now allows Applies if _ days have passed since customer's last active plan to be set to 0. In previous releases, this parameter can't be set to 0.

Gift Cards

Sites can now issue complimentary, open-priced physical gift cards from Patheon Portal

  • Sites can now create an open-priced physical gift card product in Patheon Portal (Complimentary is now a new gift card type available under the pricing section of the product details panel), which can then be activated from Patheon Portal and provided to customers as a complimentary gift or to resolve a customer service issue. Note: These gift cards cannot be activated from a cashier terminal, kiosk terminal, or the EWA customer app.

House Accounts

Sites can now configure discounts for house accounts

  • Sites can now configure a discount for a house account; the discount can apply to a specific item or items, or item type (for example, a la carte). When a house account member makes a purchase that matches conditions of a discount configuration, the discount is applied to the cart automatically. If the member's purchase matches the conditions of multiple discount configurations, the best discount is applied.

Sites can now configure specific products that can be purchased as part of a house account sale, but which must be tendered separately

POS - Cashier

The cashier terminal wash queue panel now includes the ability to assign retracts to a vehicle

The cashier terminal hardware panel now includes the ability to enable end disable the Auto Send functionality

  • Cashiers can now enable or disable the auto send functionality from a cashier terminal; this feature requires the cashier to confirm the change to help prevent it from being accidentally changed.

Receipts

Sites can now configure receipt printing options for cashier terminals and kiosk terminals