Deprecated Insights 1.0 Dashboard Metrics in Insights 2.0


This topic lists all Insights 1.0 dashboards that have been replaced by Insights 2.0. dashboards. While these dashboards are no longer available, each metric in them is available in Insights 2.0. Use the information below to see where each deprecated dashboard's metrics can be viewed in Insights 2.0. The following Insights 1.0 dashboards have been deprecated.

  1. Current Statistics
  2. Multi-Site Statistics
  3. Sales Comparison
  4. Plan Analysis (Deprecated May 28, 2025)
  5. Plan Churn (Deprecated May 28, 2025)
  6. Plan Reloads (Deprecated May 28, 2025)
  7. Plan Usage (Deprecated May 28, 2025)

Important: This topic will be updated as each Insights 1.0 dashboard is deprecated. See Patheon Insights 1.0 to Insights 2.0 Transition for  information on the transition from Insights 1.0 to Insights 2.0.

Current Statistics

The following table identifies each of the deprecated Insights 1.0 Current Statistics dashboard's metrics, and where to access each metric in Insights 2.0. Most of these metrics are available in the Insights 2.0 Current Stats dashboard; however, some are available in the Multi-Site Stats dashboard. Use the link in each Insights 2.0 path to view more information about that Insights 2.0 dashboard and corresponding metric.

Cars Washed Today

Insights 1.0 Metric

Insights 2.0 Metric

Cars Washed Today

Insights 2.0>Operational Efficiency>Current Stats>Todays Car Counts>Cars Washed

Today's Car Count

*For multi-site organizations, all sites are listed here.

Insights 2.0>Operational Efficiency>Current Stats><Select a Site>

*For multi-site organizations, all site car counts are listed here.

Current Operational Metrics

Insights 1.0 Metric

Insights 2.0 Metric

Car Counts by Time Period

Insights 2.0>Operational Efficiency>Multi-Site Stats>Site Statistics>Total Car Count

*View for all sites, select specific sites, or a single site, as well as day, week, month, or year.

Cars Washed by Hour

Insights 2.0>Operational Efficiency>Current Stats>Todays Car Counts>Todays Hourly Car Count

Sales/Car

*This is sales revenue per vehicle.

Insights 2.0>Operational Efficiency>Multi-Site Stats>Site Statistics>Total $ per Car

*This is sales revenue per vehicle.

**View for all sites, select specific sites, or a single site, as well as day, week, month, or year.

Today's Top Products

Insights 2.0>Operational Efficiency>Current Stats>Sales>Top Products

*Provides count of each sold wash and % of total sold washes.

Plan Sales

Insights 2.0>Operational Efficiency>Current Stats>Plan Statistics>Plan Sales

Plans Lost

Insights 2.0>Operational Efficiency>Current Stats>Plan Statistics>Plans Lost

Plans Sold by Hour

Insights 2.0>Operational Efficiency>Current Stats>Plans Sold>Plans Sold by the Hour

Today's Plans Sold

Insights 2.0>Operational Efficiency>Current Stats>Plans Sold>Sold Today

Multi-Site Statistics

The following table identifies each of the deprecated Insights 1.0 Multi-Site Statistics dashboard's metrics, and where to access that metric in Insights 2.0. Use the link in each Insights 2.0 path to view more information about that Insights 2.0 dashboard and corresponding metric.

Daily Stats

Insights 1.0 Metric

Insights 2.0 Metric

Maximum Daily Car Count

Insights 2.0>Operational Efficiency>Sales Comparison>Daily Stats

Maximum and Average Daily Car Count Per Location

Insights 2.0>Operational Efficiency>Sales Comparison>Daily Stats

Average Daily Car Count

Insights 2.0>Operational Efficiency>Sales Comparison>Daily Stats>Avg Car Count by Weekday

Current Year $/Car Versus Previous Year

Insights 2.0>Operational Efficiency>Sales Comparison>Sales Comparison>Year

Average Daily Washes Per Hour- Per Location

Insights 2.0>Operational Efficiency>Sales Comparison>Site Comparison>Average Daily Washes per Hour by Weekday

*View and compare for all sites, select specific sites, or a single site, by any day of the week.

Average Daily Washes Per Hour

Insights 2.0>Operational Efficiency>Sales Comparison>Site Comparison><Weekday> Hourly Car Count

*Select all sites to view the 60-day hourly averages for an entire organization, an individual site to view its 60-day hourly averages, or compare all to a specific site to view the specific site's effect on an organization's average hourly car count.

Daily Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Site Statistics

Daily $ Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Site Statistics

Weekly Stats

Insights 1.0 Metric

Insights 2.0 Metric

Maximum Weekly Capture Rate

Insights 2.0>Operational Efficiency>Multi-Site Stats>>Weekly>Site Statistics>Unltd Capture Rate

Maximum Weekly Capture Rate Per Site

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics>Unltd Capture Rate

A tile is also available, but only in Patheon Portal.

Total Cars Per Site

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics>Total Car Count

*Total car count by site can also be viewed by day, month, or year.

Weekly Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics

*These stats can also be viewed by day, month, or year.

Monthly Stats

Insights 1.0 Metric

Insights 2.0 Metric

Maximum Monthly Capture Rate

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Monthly Stats (Current Year)

Maximum Monthly Capture Rate Per Site

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Capture Rate

Current Month Unltd Capture Rate Per Site

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Capture Rate

Avg Unlimited Plans Reloaded Monthly

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Unlimited Plans Reloaded

Plans Reloaded Live - Reload Button Use

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Plans Reloaded This Month

Net Unltd Plans - 15 Months

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Unlimited Car Counts

Monthly Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Monthly>Site Statistics

Monthly $ Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Monthly>Site Statistics

Yearly Stats

Insights 1.0 Metric

Insights 2.0 Metric

Running Total Car Counts

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Total Car Counts

Running Total Paid Car Counts

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Total Paid Car Count

Running Total Unlimited Car Counts

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Unlimited Car Counts

Sales Comparison

The following table identifies each of the deprecated Insights 1.0 Sales Comparison dashboard's metrics, and where to access that metric in Insights 2.0. Use the link in each Insights 2.0 path to view more information about that Insights 2.0 dashboard and corresponding metric.

Daily Stats

Insights 1.0 Metric

Insights 2.0 Metric

Maximum Daily Car Count

Insights 2.0>Operational Efficiency>Sales Comparison>Daily Stats>Max Single-Day Car Count This Month

*The max car count is also available from an hourly perspective.

Maximum Daily Car Count per Week Day

Insights 2.0>Operational Efficiency>Sales Comparison>Daily Stats>Max Car Count by Weekday

Average Daily Washes Per Hour by Weekday

Insights 2.0>Operational Efficiency>Sales Comparison>Site Comparison>Average Daily Washes per Hour by Weekday

*Select all sites to view the 60-day hourly averages for an entire organization, an individual site to view its 60-day hourly averages, or compare all to a specific site to view the specific site's effect on an organization's average hourly car count.

$ Per Total Car

Insights 2.0>Operational Efficiency>Multi-Site Stats>Daily>Site Statistics
Total $ Per Car

*Use the Sales Comparison>Sales Comparison dashboard to compare total $ per car from the current time period to a previous time period.

Daily Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Daily>Site Statistics

Daily $ Stats

Insights 2.0>Operational Efficiency>Multi-Site Stats>Daily>Site Statistics

Weekly Stats

Insights 1.0 Metric

Insights 2.0 Metric

Maximum Weekly Capture Rate

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Monthly Stats (Current Year)

Wash Counts-Wash Transaction Types

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics>Unltd Plan Wshes

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics>Paid Single Wash

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics>PPD Rdmd

Insights 2.0>Operational Efficiency>Multi-Site Stats>Weekly>Site Statistics>Rewash Count

$ Per Total Car

Insights 2.0>Operational Efficiency>Sales Comparison>Sales Comparison>Week

Weekly Stats

Insights 2.0>Operational Efficiency>Sales Comparison>Sales Comparison>Week

Monthly Stats

Insights 1.0 Metric

Insights 2.0 Metric

Maximum Monthly Capture Rate

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Monthly Stats (Current Year)

Average Unlimited Plans Reload

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Average Unlimited Plans Reloaded Monthly

Plans Reloaded Live- Reload Button

Insights 2.0>Operational Efficiency>Sales Comparison>Monthly Stats>Plans Reloaded This Month

Percent of Unlimited Washes/Successful Unltd Reload Count

Insights 2.0>Operational Efficiency>Current Stats>Plan Statistics

*Count of unlimited plan washes is also available in the Multi-Site Stats dashboard.

Net Unltd Plans- 15 Months

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Unlimited Car Counts

Monthly Churn Rate

N/A. See the Insights 1.0 Plan Churn dashboard for this metric.

Monthly Stats

Insights 2.0>Operational Efficiency>Sales Comparison>Sales Comparison>Month

*These stats can also be viewed by day, week, and year. 

Monthly $ Stats

Insights 2.0>Operational Efficiency>Sales Comparison>Sales Comparison>Month

*These stats can also be viewed by day, week, and year.

Yearly Stats

Insights 1.0 Metric

Insights 2.0 Metric

Running Total Car Counts

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Total Car Counts

Running Total Paid Car Counts

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Total Paid Car Count

Running Total Unlimited Car Counts

Insights 2.0>Operational Efficiency>Sales Comparison>Running Totals>Unlimited Car Counts

Plan Analysis

The following table identifies each of the deprecated Insights 1.0 Plan Analysis dashboard's metrics, and where to access each metric in Insights 2.0. Most of these metrics are available in the Insights 2.0 Plan Analysis dashboard.

Current Plan Stats

Insights 1.0 Metric

Insights 2.0 Metric

Total Active Plans

Insights 2.0>Plan Analytics>Plan Analysis>Current Plan Stats>CURRENT PLAN STATISTICS>Active Plans

Total Active Plan Vehicles

Insights 2.0>Plan Analytics>Plan Analysis>Current Plan Stats>>CURRENT PLAN STATISTICS>Active Plan Vehicle Count

Active Plans by Home Site

Insights 2.0>Plan Analytics>Plan Analysis>Current Plan Stats>NUMBER OF ACTIVE PLANS BY SITE

Active Plans by Status

Insights 2.0>Plan Analytics>Plan Analysis>Current Plan Stats>ACTIVE PLAN STATISTICS

Historical Plan Stats

Insights 1.0 Metric

Insights 2.0 Metric

Active Plans by Product

Insights 2.0>Plan Analytics>Plan Analysis>Current Plan Stats>ACTIVE PLAN STATISTICS>Active Plans By Plan Name

Total Plan History - End of day count

Insights 2.0>Plan Analytics>Plan Analysis>Plan Stats>PLAN BY THE NUMBERS>

Plans Sold

Insights 2.0>Plan Analytics>Plan Analysis>Historical Stats>HISTORICAL PLAN STATISTICS

Plans Ended

Insights 2.0>Plan Analytics>Plan Analysis>Historical Stats>HISTORICAL PLAN STATISTICS

Reload Revenue

Insights 2.0>Plan Analytics>Plan Analysis>Historical Stats>HISTORICAL PLAN STATISTICS

Plan Churn

The following table identifies each of the deprecated Insights 1.0 Plan Churn dashboard's metrics, and where to access each metric in Insights 2.0. Most of these metrics are available in the Insights 2.0 Plan Churn dashboard.

Insights 1.0 Metric

Insights 2.0 Metric

Involuntary Churn

Insights 2.0>Plan Analytics>Plan Churn>Churn Statistics>Involuntary Churn Percentage

Voluntary Churn

Insights 2.0>Plan Analytics>Plan Churn>Churn Statistics>Voluntary Churn Percentage

Total Churn

Insights 2.0>Plan Analytics>Plan Churn>Churn Statistics>Churn Percentage

Churn Rate History

Insights 2.0>Plan Analytics>Plan Churn>Historical Statistics>Churn Rate History

Plans Sold vs Plans Ended

Insights 2.0>Plan Analytics>Plan Churn>Historical Statistics>Plans Sold vs Plans Ended

Plans Cohort Analysis

Insights 2.0>Plan Analytics>Plan Churn>Historical Statistics>Plan Retention

Plan Reloads

The following table identifies each of the deprecated Insights 1.0 Plan Reloads dashboard's metrics, and where to access each metric in Insights 2.0. Most of these metrics are available in the Insights 2.0 Plan Reloads dashboard.

Reload Plan Stats

Insights 1.0 Metric

Insights 2.0 Metric

Total Reloaded Plans

Insights 2.0>Plan Analytics>Plan Reloads>Reload Overview>PLANS RELOADED>Unlimited Plans Reloaded

Reloaded Plans By Home Site

Insights 2.0>Plan Analytics>Plan Reloads>Reloads Month Over Month>PLAN RELOADS: MONTH OVER MONTH

Reloaded Plans By Product

Insights 2.0>Plan Analytics>Plan Reloads>Current Plan Stats>ACTIVE PLAN STATISTICS>Active Plans By Plan Name

Total Reload History

Insights 2.0>Plan Analytics>Plan Reloads>Month Over Month>PLAN RELOADS: MONTH OVER MONTH

Historical Reload Stats

Insights 1.0 Metric

Insights 2.0 Metric

Total Declined Plans by Day

Insights 2.0>Plan Analytics>Plan Reloads>History>PLAN RELOAD HISTORY>Declined Plans

Total Discontinued Plans

Insights 2.0>Plan Analytics>Plan Reloads>History>PLAN RELOAD HISTORY>Discontinued Plans

Total Unpaid Plans

Insights 2.0>Plan Analytics>Plan Reloads>History>PLAN RELOAD HISTORY>Unpaid Plans

Reload Revenue

Insights 2.0>Plan Analytics>Plan Reloads>History>PLAN RELOAD HISTORY>Reload Net Revenue

Plan Usage

The following table identifies each of the deprecated Insights 1.0 Plan Usage dashboard's metrics, and where to access each metric in Insights 2.0. Most of these metrics are available in the Insights 2.0 Plan Usage dashboard.

Insights 1.0 Metric

Insights 2.0 Metric

Average Wash Per Plan

Insights 2.0>Plan Analytics>Plan Usage>Plan Redemption>PLAN REDEMPTION>Avg Washes Per Plan

Total Plan Washes

Insights 2.0>Plan Analytics>Plan Usage>Plan Redemption>PLAN REDEMPTION>Plan Redemptions

Plans with Less than 4 Washes

Insights 2.0>Plan Analytics>Plan Usage>Plan Wash Stats>PLAN WASH STATS>Plans with Less than 4 Washes (Reload Site)

Total Plan Redemptions Distribution

Insights 2.0>Plan Analytics>Plan Usage>Plan Usage>PLAN REDEMPTION DISTRIBUTION

Customer Plan Details

Insights 2.0>Plan Analytics>Plan Usage>Customer Details>CUSTOMER PLAN DETAILS