Insights 2.0

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The Insights 2.0 dashboards provide sales, operations, labor, plan, and SiteWatch historical data, accessible from Patheon Portal or any internet-connected desktop machine or mobile device at Insights.DRB.com. It puts your most important car wash metrics front and center. Quickly access data on sales insights, wash efficiency, plan performance, and more through provided dashboards.

• Dashboards automatically refresh every 15 minutes.
• Labor data requires the ADP or Deputy labor integration.

Home (Today)

The Today dashboard lists all sites, with each site's car count for the current date. Sites with a 0 car count are highlighted red to draw attention.

• Today

Customer Analytics

The Customer Analytics dashboards provide a site's most important loyalty data, including customer engagement, points activity, points liability, top loyalty customers, and channel performance. These dashboards help sites measure loyalty as a growth engine, review points earned and redeemed over time, and track outstanding points for improved financial visibility. 

Important: Customer Analytics data is available only for sites using Patheon+ in Beacon. If no data appears in the Loyalty dashboards, this does not indicate an issue with the dashboard. Contact your sales representative to learn more about Patheon+ and the value of loyalty analytics. 

• Loyalty Overview

Financial Outlook

The Financial Outlook dashboards provide a site's financial data, including ecommerce sales, prepaid liabilities, sales trends, and sales leaders.

• Ecommerce Sales
• Liabilities
• Rewash Analysis
• Risk Monitor
• Sales Insights
• Sales Leaderboard

Operational Efficiency

The Operational Efficiency dashboards provide all of a site's most important data, including sales, labor (requires the labor integration), plan migrations, and weather.

• Current Stats
• Labor Dashboard
• Migrations
• Multi-Site Stats
• Sales Comparison
• Weather Dashboard

Plan Analytics

The Plan Analytics dashboards provide all of an organization's most important plan data, including plan analysis, plan usage, plan churn, and plan reloads.

• Member Analysis
• Plan Analysis
• Plan Churn
• Plan Reloads
• Plan Usage

SW Historical Dashboards

The SW Historical Dashboards dashboards provide organizations that migrate from SiteWatch to Patheon the ability to reference up to the most recent 24 months of their historical SiteWatch data.

• SW Historical General Sales Data
• SW Historical Labor Statistics
• SW Historical Plan Analysis
• SW Historical Plan Churn
• SW Multi-Stats Historical

Important: Despite these dashboards, organizations should keep at least one SiteWatch server active after converting to Patheon to access historical SiteWatch General Sales Report and Sales Viewer in the event of a tax audit.

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