Dashboards

The Insights 2.0 dashboard feature is a web-based reporting tool that allows wash operators to monitor up-to-the-moment statistics for their locations from Patheon Portal, desktop web browsers, and mobile devices. On-site management staff are no longer restricted to a back office - they can roam the site, or the world, with the data they need to make informed decisions from any internet-connected device.

  • Constant, secure, and up-to-the-moment key sales and labor stats.
  • Stat summaries presented in an easy-to-read style that allows for quick review.
  • At-a-glance comparisons between sites for a given date, or between dates for a given site.

Get Started

Existing Patheon users (with the required user role permission) can begin using Insights 2.0 by opening it from within Patheon Portal or directly from their phone; users who prefer to access it from their phone can even install a shortcut to it.

FAQs

General
Labor Data

Dashboard Access

Insights 2.0 can be accessed from Patheon Portal, or at insights.drb.com on a desktop computer or mobile device.

Dashboard Data

Insights 2.0 includes re-imagined Insights dashboards, plus new dashboards like current stats, where sites can access their most important operational metrics. Multi-site statistics dashboards enable users to compare weekly and month-over-month performance across multiple sites. Labor dashboards help users understand efficiency, schedules, and performance, while sales comparison dashboards offer insights into car counts and peak hours, informing marketing strategies and staffing plans. Weather dashboards integrate historical weather data and future forecasts, helping users understand performance in relation to weather conditions and optimize their operation proactively. With Insights 2.0, car wash operators can make faster, data-driven decisions to optimize operations, enhance efficiency, and drive success.

Sales Data

Modern, easy-to-understand dashboards and data points provide clearer visibility and simplify comprehension of key performance indicators. All your favorite dashboards are here - including those you know and love from StatWatch®. With DRB Insights, you can access current stats, labor stats, site-by-site comparisons, weather stats and much more.

More Information

Use the following links to learn more about the sales data available in Insights 2.0.

Labor Data

Comprehensive and actionable labor data is essential for informed decision-making and maintaining success in a competitive market. By integrating labor data from ADP or Deputy into Patheon, sites can leverage powerful reporting and dashboards within Insights 2.0 to enhance productivity, optimize resource allocation, and drive sales performance.

Note: The labor integration feature is included with all Patheon systems, however ADP and Deputy may bill for this service.

  • Better Visibility to KPIs: Achieve clearer visibility and understanding of labor-related key performance indicators with modern, easy-to-understand dashboards.
  • Operational Efficiency: Optimize operational processes, resource allocation and scheduling from comprehensive labor and performance metrics based on past performance.
  • Enhanced Performance Monitoring: Track and compare employee sales performance, capture rates and opportunities for improvements across one or all your sites.
  • Informed Decision-Making: Evaluate performance over various time periods, sites and employees for deeper, actionable insights.

More Information

Use the following links to learn more about the labor data available in Insights 2.0.

Historical SiteWatch Data

Understanding past performance is essential for future success. For sites that migrate from SiteWatch to Patheon, Insights 2.0 includes SiteWatch Historical Data Dashboards to improve business continuity and visibility. These dashboards provide access to the last 12 months of SiteWatch data generated prior to your Patheon conversion, featuring multi-site operational metrics, plan usage, performance, churn, and sales data comparisons before and after the Patheon migration. By leveraging this historical data, operators can make informed decisions and drive towards greater success.

  • Summarized Historical Data: Access static data from the last 12 months of SiteWatch usage. This data can be viewed by all sites, individual sites, and specific months for detailed insights.
  • Summarized Detailed Sales: Compare sales data pre- and post-Patheon migration. Analyze metrics such as car count, single wash sales revenue, unlimited and prepaid plan performance, total car count and total money received.
  • Summarized Multi-Site Operational Metrics: Evaluate key historic operational metrics across multiple sites, including total car count per site, revenue per wash and plan-specific metrics, like prepaid redeems and unlimited plan washes.
  • Summarized Labor Stats: Track essential labor statistics from SiteWatch to optimize efficiency with Patheon, including cars per labor hour, labor cost per car, labor percentage, and sales per labor hour.
  • Summarized Plan Churn: Understand historic customer retention and plan performance. Analyze historical voluntary churn percentage, loss by plan status, member retention cohorts, and monthly plan revenue.
  • Summarized Plan Analysis: Monitor historical plan usage and performance. Track average washes per plan, customer-specific usage and lifetime value, total plans sold and ended, unlimited plan revenue and active vehicle counts.

More Information

Use the following links to learn more about the historical SiteWatch data available in Insights 2.0.

Customization

Insights 2.0 dashboards can't be customized, but organizations can create their own custom dashboards with the optional API features and a third-party dashboard/reporting solution.